1. Introduction
Welcome to Elite Electric Products. We are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products, or interact with us in other ways. By using our services, you agree to the practices described in this policy.
2. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, billing address, and shipping address when you make a purchase, sign up for our newsletter, or contact us.
- Payment Information: When you make a purchase, we collect payment information, including credit card numbers and billing details, through secure payment processors.
- Usage Data: We collect information about how you use our website, including IP addresses, browser types, pages visited, and referring websites. This helps us analyze trends and improve our services.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and provide personalized content.
3. How We Use Your Information
- To Process Transactions: We use your personal and payment information to process orders, handle payments, and deliver products.
- To Improve Our Services: We use usage data to understand how our website is used and to enhance the functionality and user experience.
- To Communicate with You: We may use your contact information to send you updates, promotions, and information about our products and services. You can opt out of marketing communications at any time.
- To Provide Customer Support: We use your information to respond to your inquiries, handle support requests, and resolve issues.
4. How We Share Your Information
- With Service Providers: We may share your information with third-party service providers who assist us in processing payments, fulfilling orders, and performing other business functions. These providers are required to protect your information and use it only for the purposes for which we engage them.
- For Legal Purposes: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
- In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
6. Your Rights and Choices
- Access and Update: You have the right to access and update your personal information. You can do this by contacting us directly.
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us.
- Cookies: You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our website.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Elite Electric Products
2368 FM 2087 N Longview, TX 75605
customerservice@bh-usa.com
1-800-259-8715
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.